FAQS

At Brandnex.com our number one priority is to provide our customers with exceptional products at amazingly low prices! Need help with your order? A promotional products representative is available to help! You can call our toll free number at 1-855-352-7263, email us at help@brandnex.com or chat with a representative live on Brandnex.com.

FREQUENTLY ASKED QUESTIONS

1. What is your minimum quantity?

While the majority of our items have no minimum, each product has a different minimum requirement which can be found on each product page.

2. How can I customize my order?

It’s easy! You can directly upload your artwork though the website or call us directly and a sales expert will be happy to assist you.

3. What type of payment do you accept?

We currently accept Visa, MasterCard, Discover Card and American Express. We also accept Paypal and checks.

4. How are your prices so low?

Simple. We manufacture our items, which allow us to provide great quality items at unbeatable low prices! Order from us just once and you’ll see why Brandnex.com is the fastest growing manufacturing company in America!

5. Are there any discounts for Non-Profits, Schools, or Government?

YES! If you’re promoting a positive organization we’d like to help support it. Although our prices are already 80% lower then most of our competitors, give us a call to see how you can save even more!

6. When will I receive my order?

As little as 24 hours if that’s when you need it! We offer as little as same day production on many of our items! If you’re not in a hurry, most of our standard production items ship in 7-10 business days.

7. What if I have a problem with my order?

We’d be glad to help resolve it! We’re available 7 days a week! Give us a call or submit a customer service ticket by clicking on the icon located on the top of our website.